Qualitative Analyst at Ithaka S+R – New York, NY

The Role

Ithaka S+R is a non-profit research and consulting service. Our growing Libraries, Scholarly Communication, and Museums (LSCM) team offers unique opportunities for your research skills and project management talent to play a vital role in helping the academic and cultural communities serve the public good and navigate economic, technological, and demographic change.

Team members in our LSCM program conduct and publish major research projects and consult with academic libraries, scholarly publishers, learned societies, and museums. We help these organizations better support scholarship, instruction, community engagement, and student success by empowering them to gather and effectively utilize evidence that supports strong decision-making about strategic direction and service offerings. Our team has methodological expertise in survey research, ethnography and other qualitative methods, and administrative data-gathering, as well as deep relationships with the communities we serve.

As an Analyst, you will work collaboratively on both research projects and consulting engagements. You will typically serve as project co-lead and have significant responsibility for high-quality, on-time completion of the work while being responsible for coordinating the contributions of other team members on the project. You will work closely with and have an opportunity to learn from our methodological experts, including our Senior Researcher. Working from our New York office, you will be an integral member of Ithaka S+R, taking day-to-day responsibility for our most important projects.



  • Qualitative research
    • Perform qualitative research, which may take the form of:
      • Developing research plans and instruments
      • Interviewing, observation, and other qualitative data gathering methods
      • Analyzing qualitative data
    • Provide logistical support for research efforts, such as collecting and maintaining research metadata, arranging interviews, managing relationships with participants, utilizing data analysis tools, and managing institutional review board processes.
    • Conduct desk research, utilizing secondary research sources such as market research data to address key research questions and inform our understanding of the community.
  • Reporting and communications
    • Write emails, memos, and briefs to clearly communicate concepts and processes related to projects with internal and external stakeholders.
    • Communicate findings and recommendations via written and oral presentations to staff and clients at conferences and webinars.
    • Represent Ithaka S+R at conferences, networking events, and client engagements.
  • Project Management
    • Coordinate and track activities of numerous stakeholders across multiple institutions and propose ideas for process improvement.
    • Develop strong relationships with internal and external partners.
    • Assist in selecting appropriate tools and methods to suit projects constrained by timeline and/or budget.
  • Other
    • Participate in brainstorming sessions to generate ideas and discuss project strategy.
    • Support the development of detailed project proposals and research plans.
    • Maintain awareness of major community issues that may impact our projects.
    • Some travel required for research, reporting, and representation purposes – approximately 10-15%.


Experience and Skills

  • Required:
    • Bachelor’s degree demonstrating some concentration in qualitative social sciences (e.g. Anthropology, Information Studies, Sociology, Women’s Studies) or humanistic social sciences (e.g. oral history).
    • Two years of relative work experience with familiarity and passion for qualitative methodologies in applied research settings.
    • One to three years of experience in managing complex projects.
    • Highly effective in communication with both internal and external stakeholders.
    • Demonstrated ability to translate complex concepts and research data into compelling, accessible, well-written reports and engaging presentations.
    • Ability to prioritize and manage multiple assignments concurrently, perform well under pressure, and meet deadlines while ensuring acute attention to detail and accuracy.
    • Experience conducting interviews as part of research, assessment, or journalism.
    • Superior research, writing, proofreading, and interpersonal skills.
    • Ability to work in our open, collaborative, and team-oriented culture.
    • Committed to our organizational values of belonging, evidence, speed, teamwork, and trust.
  • Preferred:
    • Master’s degree in a social science field with some concentration in qualitative research (e.g. Anthropology, Information Studies, Sociology, Women’s Studies).
    • Experience with qualitative analysis software (e.g., NVivo, ATLAS.ti).
    • Has 1-2 years teaching experience
    • Experience supporting an IRB submission process and/or coordinating other types of institutional research approvals.


Work for ITHAKA

Our team is passionate about our mission and supporting one another.  We enjoy working together to create opportunities for people to learn and grow out in the world, and we bring that same commitment to helping our teammates develop in our careers and our lives.  One of our core values is belonging. We embrace differences and believe that the things that make each of us unique are the things that help us see new insights and build better solutions.

Learn more about Working at ITHAKA.


Apply Now:

Interested candidates can submit their resume, a detailed cover letter, and salary requirements.

We are proud to be an Equal Opportunity/Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law.

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