Digital Resource Professional at Lone Star College – Houston, TX

Position Summary:
The LSC North Harris Library is a collection of books, archives, electronic resources, and other technology based resources including a makerspace and visual production studio. The Digital Resource Professional aids in the selection of resources that support course goals, the research needs, and lifelong learning opportunities for the students and faculty on the North Harris Campus and Centers.
The Digital Resource Professional’s role encompasses the general area of learning facilitation by providing research assistance, information and digital literacy instruction, and reference services in a variety of modalities (in person, phone, chat, email, asynchronous and synchronous online, via the learning management system). Through ongoing professional development, builds and maintains skills and subject expertise in the identification, evaluation, selection and specialized instruction of digital resources. Develops, coaches, and monitors part-time reference staff. Creates and provides lifelong learning opportunities for students, faculty and the North Harris community.
Job Functions:
  1. Develops and implements innovative programming to support the learning needs of the students and faculty, including establishing and maintaining a synchronous/asynchronous online presence
  2. Evaluates, recommends, introduces and maintains innovative technology to assist with student learning and success
  3. Plans, designs and teaches research instruction incorporating information and digital literacy learning objectives
  4. Provides class, group and individual research assistance for special assignments and research papers in a variety of formats – individual consultations, group/class instruction, embedded as a resource in face to face, hybrid and online courses
  5. Instructs and assists students, faculty and community members in locating, evaluating and accessing the wide selection of digital resources in the library
  6. Liaison with academic departments and individual faculty to provide support for student research
  7. Liaison with academic departments and faculty to maintain and development a current and relevant digital collection that supports student learning and specific programs or courses
  8. Design and maintain online research tutorials and guides
  9. Coaches and develops others
  10. Responsible for other reasonable related duties as assigned
Knowledge, Skills, & Abilities:
  • Ability to effectively use technology in the performance of the job and in the classroom, including computers, laptops, eBook readers, tablets, pads and other mobile devices, as well as online and virtual technologies
  • Ability to present class, group, and individual research assistance for special assignments and research papers in a variety of formats
  • Understanding of best practices in information and digital literacy instruction
  • Ability to use assessment measures and statistical data to evaluate programs and services offered
  • Excellent communication skills, both verbal and written
  • Ability to work collaboratively in a team environment
  • Ability to adapt quickly to change
  • Proficiency in MS Word, Excel, Outlook, PowerPoint and other software as required
  • Strong customer service skills

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