Coordinate efforts to improve library services, space, and digital presence
through usability and user experience research and design methods. Keep
library colleagues abreast of library user needs, preferences and trends,
including trends related to user-centered design. Contribute to online
content, including user guides. Collaborate with others to coordinate and
communicate library initiatives aimed at enriching scholarship, creativity,
diversity, and community. Responsible for organizing and supervising the
operations and staff who provide outreach, circulation, interlibrary
loan/document delivery, and reserves services in Olson Library. Oversee the
library’s physical space, including stacks and storage, to ensure that the
Olson Library is welcoming, user-friendly, and enhancing interdisciplinary
scholarship and creativity. Provide copyright guidance related to
circulation, interlibrary loan/document delivery, and reserves. Oversee the
scheduling of public spaces in the Learning Resources Center.
Three years of supervisory experience.
One year experience in library public services or access services.
KNOWLEDGE, SKILLS, ABILITIES OR ATTRIBUTES REQUIRED:
Demonstrated ability to work with confidential information.
Experience with a variety of user experience research and design methods.
Familiarity with trends related to user-centered design and usability in
Experience working with content management systems and creating web-based
Initiative, flexibility, and the ability to adapt to a complex, rapidly
changing academic environment.
Demonstrated skills in planning and managing complex, interrelated
Demonstrated ability to meet deadlines while coordinating multiple tasks.
Excellent interpersonal skills.
Excellent oral and written communication skills.
ADDITIONAL DESIRABLE QUALIFICATIONS:
Master’s degree in library science or other relevant discipline.
Project coordination experience.
Demonstrated experience in addressing ADA compliance in education or
Familiarity with U.S. copyright law and associated best practices regarding
media and reserves.
Experience working in an academic library.
Northern Michigan University is an equal opportunity employer and complies
with all applicable federal and state laws prohibiting discrimination in
employment or the provisions of services. NMU provides, upon request,
reasonable accommodation including auxiliary aids and services necessary to
afford individuals with disabilities an equal opportunity to participate in
all programs and activities. Persons having inquiries regarding
discrimination/complaints may contact the Equal Opportunity Office at (906)
Additional information and application procedures are at